FAQ
How can I design a Go custom neon?

Designing your go custom neon is quick and easy. We offer a simple online design tool that guides you step by step through the process. Just enter your text or upload your design, choose your preferred size and color, and preview your neon in real time. Once you’re happy with the design, place your order and we’ll take care of the rest.
What if I can’t use the design tool?

If you’re unable to use the design tool, don’t worry. Simply contact us and our team will be happy to assist you in creating your go custom neon.
What will my sign be made from?

Our neon signs are made using high-quality LED flex that contains no mercury or toxic gases, making them a safe and eco-friendly choice for your home or business.
How long will it take to arrive?

Our standard delivery time is approximately 2– 4weeks. This allows us to carefully design and produce your go custom neon to ensure the highest quality.
Is my neon safe around kids and pets?

Yes, absolutely. Our neon signs are made without mercury, toxic gases, or harmful chemicals, making them safe for homes with children and pets.
What makes your neon signs unique?

Each of our neon signs is custom-made with care and attention to detail. We use premium materials and follow the highest industry standards to deliver a product that is both visually stunning and built to last.
What colors can I choose for my neon sign?

You can choose any color you like! If you have a unique or unusual color in mind, just send us a message—we’ll do our best to make it happen.
Do I need professional help to mount my neon sign?

Not at all! All our signs come pre-drilled and ready to hang, so mounting is quick and easy—you can do it yourself with no hassle.
Can I add custom text to my neon sign?

Absolutely! Use our custom design tool to add your text. Just double-check your spelling before completing your order to make sure it’s perfect.